Edel IQ

Privacy Policy

Last updated: September 2026

This policy explains what information Edel IQ collects, how we use it and the choices you have.

1. Information we collect

Account details (name, email, phone, business name), restaurant operational data (orders, menu, inventory, staff, invoices), and basic usage and device data.

2. How we use it

To provide and secure the platform, process orders and billing, provide support, improve features and send service notices.

3. Customer data

Where guests use QR ordering, their details are processed on behalf of the restaurant, which acts as the data owner. We process it only to deliver the service.

4. Sharing

We do not sell personal data. We share it only with service providers (such as hosting and payment partners) needed to run Edel IQ, or when required by law.

5. Security

We use encrypted authentication, role-based access, tenant-level data separation and audit logs. No system is completely risk-free.

6. Retention

Data is kept while your account is active and for a reasonable period after, unless the law requires otherwise.

7. Cookies

We use essential cookies and local storage for sign-in and preferences such as theme and sound settings.

8. Your rights

You may request access, correction or deletion of your personal data by contacting us.

9. Contact

Email hello@edeliq.com for any privacy questions.